Frequently Asked Questions

Everything you need to know about your Orr shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific item dimensions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

At Orr, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Can I change or cancel my order?

Once an order is placed, it is processed quickly. You have a 60-minute window to contact our support team to request any changes or cancellations.