Returns & Exchanges

At Orr, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection isn't quite right, we are here to help you find the perfect fit or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.